Cox Internet Plans for Seniors in 2025

Cox Internet Pros and Cons

Cox Internet Plans and Pricing

Cox offers several different internet plans of differing connection speeds. Monthly fees go up with each faster tier. Keep in mind that not every plan is available in every location, so the best way to find out which speeds are available in your area is to contact Cox.

Cox Home Internet Plans Compared

Plan Availability

Cox offers service in 670 areas in the U.S. throughout the following states:

Plans and prices may vary by location. Also, availability may vary within states. For example, in Massachusetts, Cox is only available in four spots: Attleboro, Holland, Millville, and Westport.

If your state is not one of the 19 listed above, you may want to consider an alternate provider with more availability. Xfinity, for example, has local stores in 36 states.

The Fine Print

Here are all the fees you can expect when you buy your internet from Cox:

• Equipment fees: Unless you have your own modem, you’ll need to rent a Cox Panoramic Wi-Fi modem for $13 per month.
• Installation fees: Installation is free if you do it yourself or $100 if you need a Cox professional to do it.
• Price increases: For plans 1 Gig and under, your prices won’t increase for the first 24 months; however, after this period, there are no guarantees.
• Late fee: Cox does not charge late fees for late payments of your monthly bill.
• Early termination fee: Since Cox does not require long-term commitments, you won’t have to pay any fees to cancel your service.
• Discounts for autopay: Automatic payments (which Cox calls EasyPay) are not required for Cox internet, and there is no extra discount for enrolling in this payment method.

Internet Bundles

Looking to bundle your services? Cox offers an array of packages combining internet with TV, phone, and smart home features. But here's what you need to know: Only the internet and TV bundles will actually save you money. While getting everything from one provider might simplify your bills, the other bundle combinations are more about convenience than savings. Let's look at the TV and internet packages that will put real money back in your pocket:

While Contour Stream Player lets you stream from services like Netflix and Hulu on your TV, Contour TV Preferred is live TV with over 140 channels. The channels include ESPN, HGTV, USA, TBS, and the Food Network, to name a few.

Cox Internet Senior Plan

While Cox doesn't have senior-specific discounts, their ConnectAssist plan offers substantial savings, offering internet service for $30 per month. That's $20 less than their standard rate. This plan includes:

• 100 Mbps internet speed – perfect for email, social media, and video calls
• Free equipment with no hidden fees
• Unlimited data usage with no overage charges
• No annual contract required

Eligibility

You're eligible for ConnectAssist if you receive any of these benefits:

• Medicaid or SSI
• Veterans Pension
• Federal Public Housing Assistance (Section 8)
• WIC benefits
• Federal Pell Grants (current academic year)
• Tribal assistance programs, including the Bureau of Indian Affairs General Assistance and Food Distribution Program

Alternatively, you’re eligible if your income is below 200 percent of the federal poverty level ($15,060 for individuals, $20,440 for couples). You can learn more about this program and check your eligibility on Cox’s website.

My Experience With Cox

Signing up for Cox was refreshingly straightforward; no phone calls were required, unlike with Spectrum. The online process took minutes: Choose a plan, select equipment (they offer one modem option), and complete basic verification. After a quick credit check that waived my deposit, I opted for two-day delivery instead of picking up my kit from the Providence store. The whole checkout process was seamless, with a paperless billing setup.

Installation

Once I unboxed my kit, I plugged in the gateway to both its coax cable and its power cord — connecting the other sides to my cable and electrical outlets, respectively. I waited about 10 minutes for the gateway to turn on; then, I opened the Wi-Fi settings on my iPhone and connected to the gateway. Technically, my internet was already up and running, but I wanted to name my Wi-Fi network, of course, so I downloaded the Cox Panoramic Wifi app; this way I could express myself and choose a clever name. Overall, this was one of the quickest and easiest setup processes I’ve ever seen from an ISP.

Cox App

Cox’s app is available on iOS and Android devices. I used it to manage my internet service billing, make payments, and update my payment method; I could also check my data usage, get outage alerts, and view my service details. In addition, I used it to troubleshoot issues if I had a problem or read from the company’s how-to pages. But the app lacked other capabilities, such as an in-app speed test, which Xfinity includes in their app. Still, this is a pretty small gripe, and the app worked well. It has received 4.4 out of five stars on the Google Play store and 4.6 on the App Store.

Using My Internet

Since my partner and I both work from home, we need internet that stays connected; it also must boast fast speeds that allow us to do simultaneous Zoom calls, emails, web browsing, and streaming (if we need a break from work). Fortunately, we encountered no issues when I connected us to Cox internet. Google speed tests confirmed I get the speed I paid for, 1 Gig, and I never experienced any noticeable latency. Even when we had a friend visiting, our internet didn’t slow down a bit.

My Bill

I chose the Go Super Fast Internet package, which promised speeds up to 1 Gig; it cost $80 a month when I bought it in June of 2024 (It’s normally $120, so I really benefited from this offer.). Because my credit was good enough to not have to put a deposit down, I avoided having to spend $50 on my Wi-Fi equipment. Instead, I only had to pay $15 a month to rent the equipment, bringing my monthly bill to $95. It would have been possible to use my own modem and avoid that $15 a month fee, so I’d recommend that option, if possible.

Cox vs. Spectrum Internet

On the whole, Spectrum internet is more affordable and faster than Cox. For example, each company starts its prices around $50 a month, but Spectrum customers will receive speeds up to 300 Mbps; Cox customers will be moving at one-third of the pace. Additionally, Spectrum has no equipment or overage fees nor long-term contracts, making it more flexible, as well.

Finally, both companies offer low-cost internet deals for recipients of government programs like Medicaid, but Spectrum’s offer is $10 a month cheaper. When it comes to saving money, I’d recommend Spectrum over Cox; however, you should field offers from both providers, as prices can differ based on your location.

Bottom Line

Is Cox the most budget-friendly option? Not quite. Their entry-level plan starts at $50 a month for 100 Mbps, which is higher than many competitors and not quite as fast. But don't write them off just yet.

For eligible seniors, the ConnectAssist program drops that price to $30 monthly while maintaining the same speeds. Bundling services like TV or smart home features can also increase your value, especially if you're already in the market for those services.

Before deciding, take these steps:

1. Check availability at Cox.com.
2. Get a personalized quote for your address.
3. Review ConnectAssist eligibility.
4. Compare bundle options if interested.

Want to explore cheaper alternatives? Check our guide to the best cheap internet for seniors.