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July 1, 2024
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Offering both personal care assistance and specialized care for seniors with chronic health conditions, Right at Home is a caregiver service that can help aging adults keep living at home. With the addition of skilled nursing care, the company can also offer home health services.
There are many home caregiver options to choose from, but Right at Home offers a unique combination of flexibility and skillful care. The service’s caregivers can help just about any senior remain in their home to receive care when and where they need it.
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Right at Home Care Pros and Cons
Pros
- Skilled nursing care: In addition to personal, companion, and specialty care, Right at Home offers skilled nursing care. Most caregivers can perform only custodial tasks (e.g. dressing, toileting, and cooking), but skilled nurses can provide medical care to people with chronic conditions or other recovery needs.
- Caregiver match: All caregivers are rigorously screened and matched with seniors who need more individualized care. Factors such as interests, personality types, and needed services are taken into account when providing the perfect caregiver match.
- Locations across the U.S.: Right at Home makes it easy to get home care services with over 400 offices throughout the U.S.
- Specialty care: Right at Home offers specialty care for patients with Alzheimer’s, Parkinson’s, dementia, diabetes, and disabilities.
Cons
- Variable care quality: Since Right at Home is a global franchise with independently owned and operated local offices, you may notice a difference in service quality among locations.
Care.com connects families with local qualified caregivers.
Right at Home Review
Background
Right at Home is a global franchise network that provides in-home care and assistance to older adults who want to age in place. Right at Home’s mission has always been to improve the quality of life for seniors through compassionate in-home care.
Founded in 1995 by Allen Hager, Right at Home was created to help seniors recover at home from hospital stays. Today, the company’s global office is in Omaha, Nebraska, with more than 400 franchise locations throughout the U.S. and over 4,000 employees.
Services
Right at Home provides comprehensive home care services for aging seniors and individuals with disabilities. Services include companion care, personal care, nursing care, and specialty care for older adults with Alzheimer’s, dementia, or Parkinson’s.
- Nursing care: Right at Home offers skilled nursing care assistance in the comfort of your own home to enhance your quality of life. The service provides one-on-one medical support from qualified professionals for individuals with chronic health issues. Other services in this category include medication management, in-home nurse visits, and medical assessments from registered nurses.
- Specialty care: In addition to personal care and companion services, Right at Home offers specialty care services for people with Alzheimer’s and dementia, including assistance to older adults who have transitioned from the hospital to the home.
- Personal care: Right at Home offers assistance with daily living tasks such as personal hygiene and bathing. Caregivers can also provide mobility assistance, safety supervision, and meal preparation.
Customer Experience
Each Right at Home franchise is independently owned and operated, so your experience may vary slightly by location. Here’s what we learned from contacting several local offices.
- Right at Home care costs between $30 and $33 per hour, but the rate may vary by type of care. Skilled nursing, for example, costs more.
- Right at Home requires no contracts. Instead, it requires patients to fill out a service agreement.
- Caregivers can generally start within one week.
- Right at Home requires minimum hourly or weekly commitments for care, but scheduling visits of at least three hours will ensure you have the same caregiver each time.
We were pleased with the prompt and knowledgeable people we spoke to from Right at Home, and we appreciated that its caregivers will abide by additional Covid-19 protocols such as vaccinations and masks.
Third-Party Reviews
In our research, we found that many customers were satisfied with the level of care offered by Right at Home. Whether it’s a recovery from an injury or transition from the hospital to the home, Right at Home appears to excel at meeting the needs of older adults.
“I recently suffered an injury that caused us to need care for my husband, who is a quadriplegic. … My husband has a lot of different care issues with his injury, and the caregivers Right at Home sent out to us have all been thoughtful and experienced. … I would recommend Right at Home to anyone needing in-home care for themselves or a loved one.” —Rancho Cucamonga, California
“My family recently had the pleasure of working with Right at Home to help provide care and assistance to my father. Everyone we dealt with was incredibly helpful and compassionate. … They were just the kindest, most caring people. They would call just to check in on our father even when we had to suspend services, just because they cared.” —Chicago
“Nasja was assigned to my home to help with the care of my 96-year-old dad. I have been so impressed with her that I wanted to take the time to write a review. From the start, she listened patiently to my concerns and willingly jumped in to care for my dad as directed. … Additionally, she is sweet, kind, and compassionate. You can tell that what she does is truly from her heart. I am so grateful to have such a caring individual work so wonderfully with my family!” —Seattle
Cost and Pricing
Right at Home caregivers start at $30 to $33 an hour. This rate may vary depending on your location, so contact Right at Home for accurate estimates.
Compared to other home-care agencies, $30 to $33 per hour is pretty standard. The rate, however, is slightly higher than the $29 average for Los Angeles.
Areas Served
Headquartered in Omaha, Nebraska, Right at Home has over 400 locations throughout the U.S. Each franchise is independently owned and operated, so care and services may vary depending on location. To find a Right at Home location near you, use the location-finder feature on the company’s official website and type in your ZIP code.
To learn more about other home care agencies and caregiver tips, check out our other guides:
Frequently Asked Questions
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Who owns Right at Home Care?
The CEO of Right at Home is Brian Petranick.
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What is Right at Home?
Right at Home is an agency that provides in-home senior care services.
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Does Right at Home pay weekly?
Right at Home usually pays its caregivers on a weekly basis, but clients of the service don’t have to pay caregivers directly. You will be invoiced after the care service has been completed by Right at Home.
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Which states have Right at Home care?
Right at Home serves more than 400 locations and most U.S. states. You can find a local Right at Home care facility near you by using the location-finder tool on the company’s website.