Homewatch CareGivers: Reviews and Costs in 2025
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July 9, 2024
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Homewatch CareGivers is an award-winning company that offers premium home care services. Through a rigorous process of background checks, training, and in-person quality-assurance checks, the company ensures that each of its caregivers provides optimal care to clients. With locally owned franchises across the United States, Homewatch offers customized care plans to suit any type of need.
Homewatch is more expensive than other caregiving services, but the dependability and quality of care is well worth the cost.
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Homewatch CareGivers Pros and Cons
Pros
- Cost guidance: Homewatch provides guidance and resources for receiving Veterans Affairs aid, and connects you with local grant and funding options to help fill in gaps if you need assistance with the cost of your care.
- Open communication: Once a caregiver is hired and working, loved ones can count on frequent communication and updates from Homewatch. The service offers a portal for designated family members to check in on your care. Caregivers also coordinate with health-care providers to ensure doctors are aware of any problems to address in their medical care plan.
- Quality assurance: Every 90 days, Homewatch sends a representative to perform an in-home visit, assessing whether you are satisfied with their caregiver and addressing any issues.
- Transitional care at home: For people recently discharged from the hospital or recovering from surgery, Homewatch offers specialized care that eases the transition from an inpatient facility to home.
Cons
- Affordability: Homewatch is a little pricier than the average home care service. It makes up for the price with its services, but it may not be best if you’re on a strict budget.
Homewatch CareGivers Review
Background
Founded in Denver in 1980, Homewatch CareGivers has expanded to locations in 40 states.
The company’s mission is to deliver first-rate, safe, and compassionate in-home care that preserves dignity and independence.
Services
Homewatch CareGivers offers an impressive array of services, including basic personal care services that help with activities of daily living such as toileting, hygiene, and mobility. It also offers specialized care services, including dementia care, post-surgical care, chronic illness care, respite care, and 24-hour home care.
Homewatch also offers:
- Nursing consultations: Unlike most home care agencies, Homewatch offers nursing consultation services. With this service, registered nurses coordinate advanced care and create a comprehensive care plan that meets your needs, including in-home safety equipment, medication regimens, nutrition, and specialized training for caregivers.
- ShareCare: The Homewatch ShareCare program enables you to order the specific services you need (depending on location) for as little as 30 minutes and as much as 24 hours of care per day.
- Short-term care: Homewatch offers short-term care solutions to provide personal care, companionship, housekeeping, and transportation services until you recover from surgery or move to a senior care community. The company also offers respite care to assist family caregivers when the workload becomes too much.
- Dementia care: Homewatch’s holistic care plans for dementia are designed to improve well-being and ensure safety. These caregivers focus on maintaining a safe environment in the house, promoting physical activity, and providing companionship, mental engagement, personal care, and medication management.
FYI: Has your loved one been diagnosed with dementia? To learn how to care for them at home, read our guide to caring for someone with dementia.
Customer Experience
Each Homewatch CareGivers franchise will vary slightly in terms of services, but here is what we found in our experience with Texas locations.
- Homewatch services cost between $27 and $30 per hour.
- Care needs are assessed through an in-home visit.
- Caregivers can be placed within 24 hours of the in-home visit.
- In most cases, each client is assigned two caregivers: a primary caregiver and a secondary one as a backup.
- Caregiving visits must be at least four hours long.
What stood out most was how quickly Homewatch was able to dispatch a caregiver. With ongoing shortages of caregivers, few agencies are able to provide such prompt service. If you’re looking for home care quickly, then Homewatch CareGivers is a good option.
Third-Party Reviews
Based on these online reviews, Homewatch CareGivers employees are communicative and responsive to questions. Even when a caregiver didn’t work out, the company immediately replaced them. Many customers praised the caregivers’ dedication and work ethic, remarking that they cared for individuals as if they were family.
“Our dad has been under Homewatch CareGivers’ care for several months. We live in New York; he lived in Florida. The agency became my dad’s surrogate family in Florida. They have the most amazing team of healthcare providers and aides we have ever encountered. They gave us such peace of mind… They would FaceTime us so we could see him and get a good sense of how well they were taking care of him. We couldn’t be more pleased with everything that you did for our dad.” —Boca Raton, Florida
“We used their services for my grandmother before she recently went into a nursing home. Everyone in the office was very pleasant and always seemed to know what they were doing. When they came out to meet her, they really got to know her well. I think we had their people for about five months. The majority of them were really nice. There was one caregiver we didn’t care for, but they replaced her as soon as we called to talk about it. (She didn’t do anything wrong; she just didn’t click with my grandma.) Everyone was on time and they looked for things to do without being told. I would recommend this company!” —Boulder, Colorado
“I find Homewatch CareGivers to be extremely responsive to my questions and my disabled sister’s needs. I have a lot of faith in them and they have made my life so much easier. I would recommend them to anyone, and I have actually referred them to two close friends who were in need of this type of service.” —Bridgewater, New Jersey
With Care.com, you can find trusted, local caregivers.
Cost and Pricing
The cost of Homewatch CareGivers will vary by state and individual location, but, in our experience, the service costs between $27 and $30 per hour for locations in Texas.
According to Genworth, the average hourly cost of home care is $24 in this region, so Homewatch is a bit pricier than average. If you’re using some of the company’s skilled nursing services, however, then Medicare may cover some of the cost.
Areas Served
Headquartered in Greenwood Village, Colorado, Homewatch CareGivers provides service in 40 states across the nation. Each franchise is independently owned and operated, but they currently serve the following states:
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Florida
- Georgia
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
To learn more about home care — and our favorite home care agencies — check out our additional guides:
Homewatch CareGivers Frequently Asked Questions
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How much does Homewatch CareGivers cost?
The cost of Homewatch CareGivers assistance in Texas ranges from $27 to $30 per hour. Prices may vary depending on location and what services you require.
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Does Homewatch CareGivers require a weekly minimum commitment?
Most Homewatch CareGivers locations have a minimum commitment of four hours per day or 20 hours per week. Ask about the company’s ShareCare plans if you require less of a commitment.
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How can I find Homewatch CareGivers?
Visit the Homewatch CareGivers website, click on “Locations,” and type your ZIP code to find your local office. You may also call the national customer-support line listed on the company’s website, and they will connect you with local representatives.
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Does Homewatch CareGivers offer skilled nursing services?
Homewatch CareGivers offers skilled nurses to help coordinate your care and provide input during the initial consultation, but they generally do not offer skilled nursing services permanently. That may vary from location to location, so be sure to check.
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Does Homewatch CareGivers accept Medicare and Medicaid?
The company typically does not accept insurance through Medicare or Medicaid. If it does, the benefits are limited. Some locations may take long-term care insurance.