Homewatch CareGivers: Reviews and Costs in 2025
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February 25, 2025
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Homewatch CareGivers offers premium home care services through a process of rigorous background checks, caregiver training, and in-person quality-assurance checks. With locally owned franchises across the U.S., Homewatch offers customized care plans to suit various care needs.
Homewatch may be more expensive than other caregiving services, in certain locations, but there are also locations that charge under the median cost for the area. It all depends on where you live.
FYI: If you’re new to the world of caring for loved ones at home, read our guide: What Is Home Care?
Homewatch CareGivers Pros and Cons
Pros
- Quality assurance: Every 90 days, Homewatch sends a representative to perform an in-home visit so they can assess whether you’re satisfied with their caregivers and address any issues.
- Cost guidance: Homewatch provides guidance and resources for receiving Veterans Affairs aid, and connects you with local grant and funding options to help fill in gaps if you need assistance with the cost of your care.
- Transitional care at home: For people recently discharged from the hospital or recovering from surgery, Homewatch offers specialized care that eases the transition from an inpatient facility to home.
- Both medical and nonmedical care: Homewatch offers a range of services, from light duties such as housekeeping to medical caregiving for people with chronic diseases, in hospice, or who are recovering from a stroke or heart attack. That’s why the company offers both home health aides as well as private duty nurses.
Cons
- Affordability: In some locations, Homewatch is a little pricier than the average home care service provider. Although the services are of good value, Homewatch might not be for you if you’re on a strict budget.
- Not all services: Not every location offers every service. For example, the location in Boca Raton, Florida, provides nonmedical care only.
Homewatch CareGivers Review
Background
Founded in 1980 by Paul Sauer, Homewatch CareGivers is now a property of Authority Brands, LLC, a parent company of many franchised home service brands. As of February 2025, the most recent data available, HomeWatch CareGivers is available in 31 states and 210 territories in the U.S. The company’s 210 locations across the nation are staffed by over 4,500 caregivers. The company’s mission is to deliver first-rate, safe, and compassionate in-home care that preserves clients’ dignity and independence.
Services
Homewatch CareGivers offer an impressive array of services, including basic personal care services that help with activities of daily living such as toileting, hygiene, and mobility. It also offers specialized care services, including dementia care, post-surgical care, chronic illness care, respite care, and 24-hour home care. Here is a complete list of Homewatch CareGivers’ services:
- Care for a brain injury
- Post-surgery care or care after a hospital visit
- Care for chronic conditions such as cancer
- Dementia care
- End of life, i.e., hospice care
- Personal care, which includes activities of daily living
- Respite or short-term care for when a family caregiver needs a break
- Support for family caregivers
- Transportation
FYI: Has your loved one been diagnosed with dementia? To learn how to care for them at home, read our guide to caring for someone with dementia.
Customer Experience
Each Homewatch CareGivers franchise will vary slightly in terms of services, but here’s what we found in our experiences with locations in Pennsylvania, Arizona, and Florida:
- Prices range from $29 to $50 an hour. Prices in Pennsylvania and Arizona were on the expensive side, while prices in Florida were lower than average.
- Some locations have minimum shift lengths of four hours. Others simply charge higher hourly rates for shifts under four hours.
- Live-in rates are available for a flat daily fee that covers 16 hours of care. Rates range from $350 to $700 per day, or $15 to $44 per hour.
What stood out most was how quickly Homewatch was able to dispatch a caregiver. With ongoing shortages of caregivers, few agencies are able to provide such prompt service. If you’re looking for home care quickly, then Homewatch CareGivers is a good option.
Third-Party Reviews
Because Homewatch CareGivers is a franchise, each location has their own pages on customer review sites such as Yelp, Google, and the Better Business Bureau. Unfortunately, more general sites like Trustpilot and Consumer Affairs do not have pages for the business as a whole. Looking at the location where the company is headquartered – Greenwood Village, Colorado – we found the following reviews on Google and Yelp, where Homewatch has five-star ratings overall:
“We could not have imagined getting a better aid to help my father recover. She quickly became more of a friend than our aid. He was able to get better within weeks as she also did physical therapy exercises with him as well as help him get out of bed, shower, wash and eat. You will be doing your loved one a HUGE favor working with this company!!!”- Greenwood Village, Colorado
“We have been working with Homewatch CareGivers, LLC for over 6 months. I am consistently impressed with their integrity, dedication to quality and follow through. I highly recommend them for your home health care needs!”- Greenwood Village, Colorado
“I've used this services many times. Very professional.
And I have no complaints…… The office staff and caregivers truly
have a heart for others! You can count on them to look after your
loved ones properly. The staff and caregivers are very compassionate
and are very dedicated to you and your loved ones. Everyone pulls
together on our goals that change from time to time. I am so grateful!
I don't know what I would have done without you……
Thank you to the staff and caregivers!!!!”- Denver, Colorado
Check the ratings for your nearest location. Hopefully, they will be as universally positive as they are for this location in Colorado!
With Care.com, you can find trusted, local caregivers.
Cost and Pricing
Given that each Homewatch CareGivers is an independent franchise, pricing will vary based on location, but here’s what our clients have paid in a few areas across the U.S.
In the greater Philadelphia area, our clients have paid:
- Two-hour shifts: $90, or $45 an hour
- Three-hour or longer shifts: $34 per hour
- Live-in care: $350 per day, or about $15 an hour
Genworth’s reported median rate for home health care is $31 in Pennsylvania, making Homewatch CareGivers slightly more expensive than average, with the exception of live-in care.
Clients in Scottsdale, Arizona, were charged about $39 an hour if they booked 40 hours or more per week, or about $41 an hour if they booked fewer hours or required more complex care. Shifts between two and three hours were a flat rate of $135 (about $45 an hour), while shifts of two hours or fewer were $100, or about $50 per hour. Finally, live-in care costs $700 a day. Not counting the eight hours of rest the caregiver gets per day, that comes out to about $44 an hour. Altogether, this location’s hourly rates are high, as the state’s median is only $36 an hour.
Finally, for a client in Boca Raton, Florida, who needed help with activities of daily living, including cooking, light housekeeping, and transportation in a car, Homewatch Caregivers charged only $29 an hour with four-hour minimum shifts. That’s just under the state’s median of $30 per hour.
Areas Served
Headquartered in Greenwood Village, Colorado, Homewatch CareGivers provides service in 31 states:
- Arizona
- California
- Colorado
- Connecticut (Note: Medical services aren’t available in this state.)
- Delaware
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Kentucky
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- Montana
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- Texas
- Utah
- Virginia
- Washington
Bottom Line
As with any franchised business, the customer experience, not to mention prices, vary based on location. But as a whole, Homewatch CareGivers are a great option for in-home caregiving, as the company is trusted by thousands of older adults throughout the U.S. To learn more about home care and our favorite home care agencies, check out our additional guides:
Homewatch CareGivers Frequently Asked Questions
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How much does Homewatch CareGivers cost?
The cost of Homewatch CareGivers ranges from $29 to $50 an hour, depending on the location and the length of the shift.
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Does Homewatch CareGivers require a weekly minimum commitment?
Since each Homewatch CareGivers location is independently owned and operated, they will have different policies for weekly minimum commitments. However, in our experience with locations in Philadelphia; Scottsdale, Arizona; and Boca Raton, Florida, there are no weekly minimums. That being said, the Florida location has a four-hour minimum per shift.
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How can I find Homewatch CareGivers?
To find Homewatch CareGivers:
- Visit the company’s website: https://www.homewatchcaregivers.com/.
- Enter your ZIP code.
- Click Find Location.
- Click on the website for your nearest location. You can either fill out a form to request a call, email, or text, or call the location directly.
- Or, call Homewatch CareGivers directly at 484-297-6060.
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Does Homewatch CareGivers offer skilled nursing services?
Yes, Homewatch CareGivers offer skilled nursing services through registered nurses (RNs), licensed practical nurses (LPNs), and licensed vocational nurses (LVNs.) They can perform tasks such as:
- Communicating with other health-care providers.
- Drawing blood.
- Getting medical referrals for the patient.
- Going with the patient to medical appointments.
- Helping the patient use medical equipment properly.
- Managing medications, ostomies, tubes, and catheters.
- Monitoring changes in behavior and mood.
- Monitoring vital signs.
That being said, not every location offers skilled nursing. Check with your nearest location to find out if they offer that level of care.
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Does Homewatch CareGivers accept Medicare and Medicaid?
Yes, Homewatch CareGivers accept Medicare Parts A and B, but only for medically necessary skilled nursing for people who are homebound. It does not apply to companion or personal care. It’s unlikely that Homewatch CareGivers will accept Medicaid, as Medicaid benefits often only apply to self-directed services.