Adoration Home Health: Reviews and Costs in 2025
Adoration Home Health & Hospice is a Medicare-certified agency that provides compassionate home health services, private duty nursing, and hospice care. It doesn’t offer custodial caregiver or companion services, however. In 2020, Adoration’s parent company, BrightSpring Health Services, acquired Advanced Home Care, a home health care company with a 30-year history serving clients in Georgia, North Carolina, South Carolina, Tennessee, and Virginia. BrightSpring has continued to expand, acquiring home health care companies in Florida and North Carolina in 2024.
If you or a loved one needs care at home for chronic health problems, Adoration can likely provide the proper care.
FYI: To learn more about the differences between nonmedical care and medical nursing care, read our guide to home care.
Adoration Home Health Pros and Cons
Pros
- Insurance coverage: Adoration Home Health & Hospice services are covered by Medicare, Medicaid, and most private insurers. The coverage includes all home health benefits, care team visits, home safety evaluations, and other 24/7 on-call support services.
- Qualified care: Adoration Home Health & Hospice consists of a compassionate care team of registered nurses, occupational therapists, home health aids, medical social workers, and physical therapists.
- Home infusion services: Adoration Home Health & Hospice also provides convenient home infusion services to residents of Georgia, North Carolina, Tennessee, and Virginia.
- Staff available around the clock: The staff at Adoration Home Health & Hospice works 24/7, 365 days a year.
Cons
- Location availability: Adoration Home Health & Hospice’s locations are limited to only a handful of states: Ohio, Indiana, North Carolina, Kentucky, Florida, Georgia, Alabama, South Carolina, Mississippi, Virginia, and Tennessee. More specifically, private duty nursing is only available in Tennessee.
- Specialized care: Adoration Home Health & Hospice focuses on both in-home and infusion therapy care, but note that they don’t offer caregiving or specialized memory care services for individuals with Alzheimer’s disease or dementia.
Adoration Home Health Review
Background
Adoration Home Health was founded in 2015 and is based in Nashville, Tennessee. In 2018, the company BrightSpring Health Services/PharMerica acquired Adoration, and in 2020, BrightSpring acquired Advanced Home Health, merging it with the Adoration brand. As of 2025, Adoration has 79 locations across 11 states, largely in the Midwestern and Southern regions of the U.S.
Services
Adoration Home Health & Hospice provides a variety of compassionate home health services for seniors, including:
- Assistance with daily activities
- Case management
- Fall prevention and evaluation of safety
- Home health aide services
- Infusion therapy
- Medical social services/counseling
- Medication reconciliation and administration
- Occupational therapy
- Pain/symptom management
- Patient/family training and education
- Physical therapy
- Post-acute care
- Skilled nursing with a Registered Nurse (RN), Licensed Practical Nurse (LPN), or Licensed Vocational Nurse (LVN) in Tennessee only
- Speech therapy
- Telemedicine
- Wound care
Note that infusion therapy is administered by Amerita in only four states: Virginia, Georgia, Tennessee, and North Carolina. Amerita is another property of PharMerica, which merged with BrightSpring in 2019, according to a press release from BrightSpring.
Customer Experience
Each Adoration Home Health & Hospice location offers different services and serves different counties. Here’s what we learned about the company:
- Patients need a referral from a doctor to receive care from Adoration Home Health & Hospice.
- Adoration has a minimum requirement of hours per week, typically 20 hours, but it depends on what insurance will cover.
- In most cases, Adoration’s private duty nursing services are covered completely by Medicare.
- Home health aides can supplement home health care, but they do not provide mere assistance with activities of daily living.
Unlike home care agencies, which arrange service tailored to the desires and needs of the client, Adoration Home Health & Hospice works through doctor referrals. If you need care from them, your first step should be to make an appointment with your primary care physician.
With Care.com, you can find trusted, local caregivers.
Cost and Pricing
The only state in which Adoration offers private duty nursing and not just home health or hospice care is Tennessee, with offices in Knoxville and Greeneville that serve the following counties:
- Blount
- Cocke
- Greene
- Hamblen
- Hancock
- Hawkins
- Knox
- Loudon
- Monroe
- Morgan
- Roane
- Sullivan
- Washington
In speaking with an employee of the Knoxville office, we learned that because most of Adoration’s patients are covered by Medicare, their care often is free to the patient. It all depends on what your insurance provider approves. For example, it may only allow for 20 hours a week of services, or up to 24/7 care. It’s rare that people pay out of pocket for Adoration, according to our research, but again, it all depends on a doctor referral and insurance approval.
Third-Party Reviews
Adoration has high customer ratings on the websites of Google and Medicare itself, which lets users compare home health agencies. While Medicare gave it 4.5 out of five stars, 103 patients surveyed gave it four stars, with above-average ratings for the home health team’s professionalism and patient communication. While each location is different, customers of Adoration’s Charlotte, North Carolina, office gave it a 4.4 on Google.
In a five-star review, Ernest wrote, “All of the nurses that are sent out three times a week are very professional and does a very good job.. Michelle goes out of her way to treat my wounds with extra care and takes extra care with my feet and is never in a rush to finish the job. Above and beyond work.”
Clint wrote in another five-star review: “I had a very positive experience with all individuals from Adoration. The OT,PT,and Nurses wre all excellent. They listened to my concerns. Their programs helped me regain strength and stamina. Everyone was extemely positive and professional.”
Of course, not all of Adoration’s reviews were positive. Dr. Kathleen Tillman, a licensed psychologist, wrote in a one-star review that, “Adoration health discharged my dad when he had pneumonia. The nurse said he was ‘stable’ and discharged him. Later that night he was admitted to the hospital with RSV and pneumonia. Please take care of your loved ones and stay clear of this company.”
And while the Better Business Bureau gave Adoration an A+, customers one gave it one out of five stars. Still, Adoration has some of the highest customer ratings on average compared to many of the other home health agencies our clients have worked with.
Areas Served
Adoration Home Health & Hospice currently offers services in 11 states:
- Alabama
- Florida
- Georgia
- Indiana
- Kentucky
- Mississippi
- North Carolina
- Ohio
- South Carolina
- Tennessee
- Virginia
To learn more about the company, check out their website, which has information about their services and office location information. To get started, a doctor will need to refer you, but you can get more information from Adoration directly by calling 844-202-9444.
Bottom Line
If your loved one needs medical help at home, ask a doctor about Adoration Home Health. The company’s customer ratings and range of services suggest Adoration can help to keep your loved one comfortable in the safety of their own home.
To learn more about home care services and ways to care for your loved ones, check out our guides.
Frequently Asked Questions
-
How much does Adoration Home Health cost?
Typically, Adoration Home Health is free to the patient, as Medicare covers it. Very few people pay out of pocket for Adoration, which requires a doctor referral and insurance approval.
-
How can I find Adoration Home Health?
To find Adoration Home Health:
- Visit the company’s website and enter your location or ZIP code, along with the services you’re looking for: https://adorationhealth.com/locations/.
- Or call 844-202-9444 and ask about the nearest location.
-
Does Adoration Home Health offer skilled nursing services?
Yes, Adoration Home Health offers skilled nursing services across 11 states and infusion therapy in Georgia, North Carolina, Virginia, and Tennessee.
-
Does Adoration Home Health & Hospice accept Medicare and Medicaid?
Yes, Adoration Home Health accepts Medicare and Medicaid.
