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December 7, 2024
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Hear.com offers free consultations, high-performing hearing aids, and expert advice on hearing loss. Since 2015, the company has been making the process of selecting the right hearing aid as easy as possible. Hear.com brings together the best, most advanced hearing aid manufacturers centered in the U.S. and internationally. The result is a wide range of high-quality and affordable hearing aids for individuals with mild to severe hearing loss.
Hear.com has a base of over 1,600 hand-picked Partner Providers (audiologists) and a 92 percent hearing success rate from customers. These professional hearing experts at Hear.com assist those who need to augment their hearing in sorting through the more than one thousand hearing aids made by only cutting-edge manufacturers.
Hear.com promises to be there for all aspects of the process, including finding an audiologist, selecting the right hearing aid, and navigating insurance and financing options. Their hearing experts continue to provide free support after the purchase as well.
FYI:Hear.com retails popular hearing aid brands, but they’re far from the most affordable option. To find hearing aids from $300 for a pair, read our rundown of this year’s best hearing aids.
Hear.com Prices
Though there are no prices shown for specific hearing devices at their site, hear.com breaks down the price range of a pair of hearing aids by the categories of Essentials, Advanced, Premium, and Luxury––Luxury containing the most advanced and varied feature sets.
| Device Tier | Essentials | Advanced | Premium | Luxury |
|---|---|---|---|---|
| Cost for a Pair | $139 per month | $169 per month | $199 per month | $229 per month |
And while they don’t advertise this on their website, if these costs are too much, Hear.com representatives can work with you to lower the price of hearing aids. They have assured us that very few people end up paying full price for their products.
Pro Tip: When shopping for new hearing aids, Hear.com recommends looking into a variety of new technology features like Bluetooth connectivity, rechargeable batteries, smartphone apps, 360-degree sound, and other standout features.
Our Favorite OTC Hearing Aids
Although Hear.com offers competitive prices on prescription hearing aids, we've found that OTC hearing aids are often cheaper. If you have mild to moderate hearing loss, then we recommend checking out one of these top-rated brands.
How to Find a Hearing Aid with Hear.com
Finding the right hearing aid is easy with the tools and systems at Hear.com.
Either fill out the website’s email form or phone directly to request a free, no-obligation phone consultation with a hear.com representative (aka hearing aid expert). When the representative phones you, they will get facts as well as what you’re hoping for.
Then the hearing aid expert will inform you of the audiologists in your geographical area and then set up an appointment for you to have your hearing tested. The audiologist will recommend the most suitable hearing aids for you, based on the results of your examination and your lifestyle.
If you decide to make a purchase from Hear.com, there is a 45-day no-risk trial period. If you are dissatisfied, simply return the hearing aids for a full refund and no restocking fee.
The Expert Take:
Kasey Craig
When you purchase through Hear.com, you will be connected with a provider who likely works for or owns a private practice, and they have a contract with Hear.com to provide the testing, programming, and follow-up hearing aid service. Ultimately, however, you’ll be a customer of Hear.com. This means that Hear.com is responsible for pricing, as well as which accessories and follow-up care are included with your purchase.
Hear.com Features
Hear.com’s goal is to help the client select the best hearing aid to meet their budget and lifestyle, assisting throughout the whole process.
Hear.com’s goal is to create better hearing within 30 days. Their Hearing Success Program guides the user through those first 30 days to maximize the chances for success. The website claims a success rate of 92 percent.
Hear.com has its own team of licensed audiologists and hearing aid specialists, all of whom offer free consultations. Even if the client chooses not to use one of their audiologists or chooses to purchase from another website or dealer, there will be no charge for a consultation.
After the potential client fills out the onsite questionnaire, a hearing aid expert will respond within 10 minutes. From the outset, Hear.com staff guides the client through the maze of financing (offered by Hear.com) and insurance paperwork.
FYI: To learn about our hands-on experience with Hear.com devices, check out our Hear.com review.
Hear.com Hearing Aids and Devices
Hear.com markets four styles of hearing aid: BTE (behind the ear), ITE (in the ear), CIC (completely in the ear), and IIC (Invisible in the canal).
Hear.com aims to carry only the best hearing aid brands. Currently, they have at least 12 major brands including Oticon hearing aids, Rexton hearing aids, Signia hearing aids, Widex, Phonakand Starkey hearing aids. They are also promoting the most recent German development; a powerful hearing aid so small, according to the Hear.com website, “it disappears behind or inside your ear.”
Pro Tip: Check to see if you qualify for a no-risk trial for select hearing aids through hear.com.
Available accessories for hearing aids include a charger, a cleaning kit, and a remote control. There is also a mobile app that works with an iOS or Android smartphone. (There may be more accessories, depending on the manufacturer involved.)
Each of the brands has its own page where you can read their mission statement and why someone should pick their product, as well as details (apart from any reference to cost) about each of the hearing aids they offer.
Depending on the hearing aid, the wearer will have Bluetooth connectivity, directional mics, and/or digital noise reduction.
FYI: Hear.com has licensed hearing professionals who are located in all 50 states.
Benefits of Hear.com
The website has a chart detailing what the wearer should expect from these three categories of hearing aid technology: Basic, Mid-range, or Premium. These categories correspond to the degree of the wearer’s hearing loss as determined by an audiologist.
The client can receive as many as five free hearing aid service appointments with a Hear.com audiologist. There is a maximum of a three-year warranty on Hear.com devices. (Warranty will vary per hearing aid or accessory.) Free advice from hear.com whether via phone, email, or the free downloadable hear.com smartphone app.
The Expert Take:
Kasey Craig
Hearing aid services come either “bundled,” where every follow-up visit is included for the life of the hearing aid, or “unbundled” where perhaps none or a limited number of follow-up service visits are included. This difference is usually reflected in the initial cost of the aid, unbundled having fewer upfront costs. Keep in mind that, especially for individuals with complex hearing loss, it may take three or four follow-up service visits just to get the hearing aids programmed in the way that works best for you.
You can go through the process, visit with their recommended audiologist and say, “No, thank you, I’m going with another company” and that’s fine resulting in no charge.
Customers who successfully refer someone else to Hear.com will receive a $10 Amazon gift card.
Bottom Line
The online customer reviews reflect a high level of satisfaction, not only with the range of products and the quality of staff but with Hear.com’s follow-through. If within that 45 day period, the client is less than fully satisfied, they can return the hearing aids for a full refund. There is no restocking charge. There also is no obligation to use one of their audiologists, nor to ultimately purchase hearing aids from Hear.com.
The website is rich with information, both from Hear.com and from the manufacturers they have elected to work with. Online reviews at websites further support Hear.com’s reputation as reliable and straightforward.
Pro Tip: Don’t forget to read my comprehensive review of Hear.com for additional information about hearing aids, financing options, and more.
To learn more about hearing aids and other hearing aid providers, check out our helpful guides:
Hear.com Frequently Asked Questions
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How much are hear.com hearing aids?
Customers that purchase medical-grade hearing aids through hear.com generally pay an average of $139-$229 per month over a financing period of 36 months.
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How good is hear.com?
Hear.com is a reputable source for information on all things related to hearing aids and hearing loss. They offer free consultations and carry top-tier hearing aids from leading manufacturers.
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Who owns hear.com?
Hear.com is “founder-led and employee-owned.”