Jabra Enhance Hearing Aids Review

Jabra Enhance Hearing Aid Pros and Cons

The Expert Take

From Kasey Craig

Although many of my patients start their hearing aid journey set on completely in-the-ear hearing aids, in the end, they find that hearing aids with a small behind-the-ear component are usually a better fit acoustically for mild and moderate hearing loss. Don’t shy away from giving different styles a try and making a final decision based on the sound quality that works best for you.

Are Lively and Jabra Hearing Aids the Same?

In late 2022, Lively's parent company GN rebranded Lively hearing aids as Jabra Enhance. While the hearing aid pricing and names are slightly different from Lively's offerings, the devices themselves––as well as the remote support––are virtually identical to those of Lively hearing aids.

Purchasing Jabra Enhance Hearing Aids

Jabra Enhance hearing aids can be purchased through their website. To start, I’d recommend taking their online hearing exam. Alternatively, you can upload existing audiogram results for immediate suggestions. Based on the results of your hearing exam, the hearing health professionals at Jabra Enhance will pre-program your hearing aids, meaning when they arrive on your doorstep, they’ll already be tailored to your particular hearing loss.

Jabra Enhance Hearing Aid Costs

Unlike other companies, Jabra Enhance only offers three models:

• Enhance Select 50R costs $995 for a pair and uses disposable batteries.
• Enhance Select 300 costs $1,495 for a pair and uses rechargeable batteries.
• Enhance Select 500 costs $1,795 for a pair and uses rechargeable batteries.

The prices noted above are for Jabra's “basic” package. With this option, you'll get a one-year warranty.

For $200 extra, you can purchase Jabra's “premium” package, which extends the warranty to three years and includes three years of remote access to Jabra's hearing specialists. This option would be ideal for those who don't feel comfortable managing their hearing aids via smartphone.

Jabra Enhance also offers affordable financing options. For instance, if you purchase the Enhance Select 50R, you’ll pay as low as $39 per month. If you prefer monthly payments, you can check to see if you prequalify. Once you qualify, you can choose from a payment plan of six to 36 months.

The rechargeable Enhance Select 300 will include a portable charging case, and the Enhance Select 50R will include a year’s supply of batteries.

Depending on which device you choose, your purchase will include the following:

• A pair of programmed Bluetooth hearing aids
• One year of loss and damage protection
• 3 years of follow-up care
• Access to their free mobile app
• A year's supply of batteries (for battery-powered hearing aid option)
• Charging case that holds three full charges (for rechargeable hearing aid option)

Jabra Enhance Hearing Aid Accessories

In addition to their hearing aids, Jabra Enhance also offers accessories including a TV Streamer, MultiMic, Android Phone Clip+, and a Charging Case.

TV Streamer: If you have difficulty hearing, but your partner doesn’t, then you might want to add the TV Streamer. This device sends audio straight to your hearing aids so you can enjoy better sound quality without turning up the remote control volume or figuring out a volume that works for you and your loved one. Price: $299

MultiMic: If you’re at a crowded place or a loud restaurant, sounds can become difficult to hear. The MultiMic is a portable and discreet microphone that automatically streams speech and other difficult-to-hear sounds to your ears. Price: $275

The Expert Take

From Kasey Craig

One of my patients loved to use his additional mic when driving his grandkids around in the car. He would clip it to the child, then hear them stream straight into his aids from the back of the car. There are many creative uses for Mic clips.

Charging Case: If you often lose your charging case, it’s helpful to always have a backup. This additional case keeps your hearing aids in a safe place and can hold three full charges. Price: $250

Does Insurance Cover Jabra Enhance Hearing Aids?

We’d recommend checking in with your insurance provider to see if your hearing aids can be covered for the full or partial cost. You can also contact Jabra Enhance’s Care Team for additional assistance throughout the process. Keep in mind that Jabra Enhance also accepts both FSA and HSA payments.

To learn more about whether your insurance covers hearing aids, read our guide to hearing aids and insurance coverage.

Using My Jabra Enhance Hearing Aids

After unboxing my hearing aids from the Jabra Enhance Bundle, the first thing I noticed was how small and discreet they were. Even though they utilize a component that rests behind my ear, this would be hard for anyone to notice.

Additionally, I appreciated the overall sound performance of my Jabra Enhance hearing aids. To test them out, I took them to a variety of different sound environments. At the park, my hearing aids did a great job at allowing me to hear voices clearly without interference from the wind. At a coffee shop, I was impressed at how my hearing aids were able to hone in on the person I was speaking to and dull out surrounding conversations.

While watching television with my family, I noticed that the volume came in a bit uncomfortably loud; however, it was easy for me to fix this by using the Jabra Enhance smartphone app (more on this below).

Something else I appreciated about my Jabra Enhance hearing aids was the long-lasting battery life. From my tests, my hearing aids lasted just over two days before requiring a recharge. The included charging case can hold extra charges, which allowed me to charge my hearing aids on the go.

Jabra Enhance Hearing Aid App

Available for a free download on iOS and Android devices, the Jabra Enhance mobile app provides easy access to some useful features:

• Audio streaming: By pairing my hearing aids with the Jabra Enhance Select app, I could stream phone calls, music, and other audio directly from my iPhone. Since the audio quality of these aids is so good, I found this to be particularly useful.
• Sound setting adjustments: While older hearing aids required you to manually adjust settings, I adjusted my Jabra Enhance hearing aids through the app, changing volumes, frequencies, and background noise reduction. I was able to easily customize my settings for my hearing aids directly from my smartphone.
• Remote support: Through the app, I could make appointments with Jabra Enhance audiologists. They were able to better help me figure out how my hearing aids could best integrate into my life. I could also get the hearing aid support I need without spending hundreds of dollars.

Jabra Enhance Hearing Aid Returns and Warranties

Jabra Enhance hearing aids come with a surprisingly long 100-day trial period, compared to other providers like Lexie hearing aids that offer shorter risk-free trials. During this time, you can return your hearing aids in their original condition for a complete refund. After this period, however, you’re unable to get a refund unless you get a written opinion from an otolaryngologist, stating that Jabra Enhance hearing aids are not helpful. This latter option must be done within a year.

In terms of a warranty, Jabra Enhance offers one of the most generous ones I’ve seen. On their hearing aids, Jabra Enhance offers a one-year manufacturer’s warranty that covers both loss and accidental damage. In the event that your hearing aids stop working or experience damage, Jabra Enhance will cover the cost of repair. In the event of you losing your hearing aids or damaging them beyond repair, Jabra Enhance will provide you with a new pair, and you only have to pay a $195 deductible. That said, this replacement can only be done once.

If you purchase the “premium” package for your hearing aids, the warranty will be extended to three years.

Jabra Enhance vs. MDHearing

In terms of affordable hearing ads, both Jabra and MDHearing are two of our favorite brands. While providers allow you to take an online hearing test and then get hearing aids shipped to your door, the two companies differ greatly in terms of technology, support, and pricing.

For starters, MDHearing hearing aids cost as low as $300 for a pair, making them far more affordable than any Jabra Enhance model. However, it’s important to remember what’s included in this package.

While MDHearing hearing aids are far more affordable, they do not include any remote support from audiologists or other hearing specialists. Rather, they only include customer support from people who can help you navigate the controls of your hearing aids. If you purchase Jabra’s premium package, then you’ll get three years of remote support from hearing specialists. These professionals will have a more knowledgeable understanding of hearing loss and are better able to help users understand how their hearing works and how the hearing aids can work with it.

Additionally, all Jabra Enhance models are compatible with smartphones, meaning you can adjust your hearing aid settings from your phone. MDHearing devices, however, have no app compatibility, meaning you have to manually adjust them by tapping on your ear.

To learn more about MDHearing hearing aids, read our full MDHearing hearing aid review.